Privacy Policy

Who we are
Medicines360 is a global nonprofit women’s health pharmaceutical company with a mission to catalyze equitable access to medicines and devices through product development, policy advocacy, and collaboration with U.S. and global partners.

Purpose of our privacy policy
The purpose of this privacy policy is to explain how we process personally identifiable information (“Personal Information”) that we collect from you, or that you provide to us, when you visit our website, www.Medicines360.org, or accounts on social media platforms controlled by Medicines360 (collectively, the “Site“).  Please read the following carefully to understand our views and practices regarding this Personal Information and how we will treat it.

What Personal Information do we collect?
Personal Information is information that identifies you as an individual, such as:

  • Name
  • Telephone number
  • Email address

We also may collect additional Personal Information from you when you request products or services from us, subscribe to our newsletter, respond to a survey, respond to an employment opportunity, or fill out a form (such as to contact us or to share your personal health story with us). The categories of Personal Information collected depend on the Site feature you choose to use and the information that you choose to provide.

How do we use Personal Information we collect?
We may use Personal Information that we collect about you to:

  • Respond to your request for information, such as sending you electronic newsletters via email to your email address
  • Deliver the products or services you have requested, or process your donation or other transaction with us
  • Obtain your feedback on our products and services
  • In connection with a job application or inquiry
  • Perform business analyses or other activities to improve the quality of our business and the products and services we offer, or to enhance your online experience
  • To send you periodic emails regarding the Site, changes to our terms, conditions, and policies and/or other administrative information
  • To send you periodic emails about Medicines360 news, updates, and related product or service information
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How do we disclose Personal Information?
Your Personal Information may be disclosed:

  • To our third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • To our affiliates for the purposes described in this policy, including to allow them to send you information about products and services that may be of interest to you.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Security of your information
Medicines360 is committed to protecting the security of your Personal Information.  We seek to use reasonable organizational, technical and administrative measures to help protect your Personal Information from unauthorized access, use, or disclosure.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.  Medicines360 makes no representation or warranty to the security of your Personal Information that you disclose on third party social media platforms.  The privacy and security of your Personal Information on such platforms is governed by the Terms of Use and/or Privacy Policies of those platforms; our use of such Personal Information is governed by this policy.

What Other Information do we collect?
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

  • Browser information
  • Server log files
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Aggregated information


How do we collect Other Information?
We and our third-party service providers may collect Other Information in a variety of ways, including:

  • Through your browser:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.
  • Through server log files: An Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited.  We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.
  • Using cookies: Cookies are small files that a site or its service provider stores to your computer’s hard drive through your Web browser, if you allow that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We and our third-party service providers use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Site, as well as for online tracking purposes. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. We may use Google Analytics, a third-party provider of analytics tools or a similar third-party service to analyze information about visits to our website. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.
  • Using Local Stored Objects: We and our third-party service providers may use Flash Local Storage Objects (“Flash LSOs”) in certain situations, including to recognize you. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you generally cannot control, delete or disable the acceptance of Flash LSOs from your browser.  For more information on Flash LSOs, and to learn how to control them, click on the support Page for the Flash Player, choose Global Storage Settings Panel and follow the instructions.  To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you choose, to delete any specific Flash LSO. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Site or our online content.
  • Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.
  • From you: We may collect demographic information such as your location, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us. Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.
  • By deidentifying aggregating information:  We may deidentify or aggregate Personal Information so that the end product does not personally identify you or any other user of the Site, for example, by using Personal Information to calculate the percentage of our users who have a particular telephone area code.  Deidentified or aggregated Personal Information does not personally identify you or any other user of the Site.


How we use and disclose Other Information
Because Other Information does not personally identify you, we may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your state of residence). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

Donations and payments
We use a third-party service provider (the “Third Party Payment Service”) to handle donations made by credit card and other payment transactions submitted to our Site. If you wish to make a donation through the Site, you will be directed to a webpage that is hosted by the Payment Service (or its service providers) and not by us (the “Third Party Payment Service Page”). Any Personal Information that you provide through the Third Party Payment Service Page will be collected by the Third Party Payment Service rather than by us, and will be subject to the Third Party Payment Service’s privacy policy rather than this Policy.  Please note that this policy does not address the collection and use of information through the Third-Party Payment Service Page or the privacy or information practices of the Third-Party Payment Service.

Your choices regarding our use and disclosure of your Personal Information

Medicines360 respects individual privacy and values the confidence of our customers. By submitting Personal Information though our Site, you understand this information will be used in accordance with our Privacy Policy. You may opt out of receiving communications by unsubscribing directly from emails sent to you or sending an email request to the address below. Your choices regarding our use and disclosure of your Personal Information:

We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.  You may opt out from:  

  • Receiving emails from us:  If you no longer want to receive  emails from us on a going-forward basis, you may opt out of receiving these  emails by following the instructions included in email communications from us, or contact us at:

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt-out request). Please also note that if you do opt out of receiving messages from us, we may still send important administrative messages to you, and you cannot opt out from receiving administrative messages.

How you may access or change your Personal Information
If you would like to review or update your Personal Information that has been previously provided to us, you may contact us by email at access@medicines360.org or by mail at Medicines360 Website, 49 Stevenson St | Suite 1100 | San Francisco, CA 94105 USA. In your request, please make clear what information you would like to have changed. We will try to comply with your request as soon as reasonably practicable. We may request additional information to verify your identity before we process your request.  We are not responsible for changing information from the databases of third parties.

Third-party links
Occasionally, we may link to the websites of third parties on our Site. We also may include links or widgets to facilitate your ability to post content to social media sites.  This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates.

Use of site by minors
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site.

Jurisdictional issues
The Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States.

Updates to our privacy policy
We may change this Privacy Policy from time to time.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.  Your use of the Site following these changes means that you accept the revised Privacy Policy.

Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.

Medicines360 Website, 49 Stevenson St | Suite 1100 | San Francisco, CA 94105  USA.

Email us at access@medicines360.org

Please note that email communications are not always secure; so please do not include credit card information or other sensitive information in your email messages to us.

Last Updated: December 2, 2022